PaddyPower Responsible Gaming

At PaddyPower, we believe that betting and gaming should always remain an enjoyable form of entertainment. We are fully licensed by the UK Gambling Commission, the Malta Gaming Authority and the Gambling Regulatory Authority of Ireland, and we take our regulatory obligations towards responsible gaming extremely seriously. Whether you access our platform through PaddyPower Casino login on desktop, our paddypower app, or the paddy power casino app on your mobile device, we want every session to be safe, controlled and enjoyable. This page explains the tools, policies and support we provide to help you stay in control of your play.

Our Commitment to Safer Gambling

We recognise that for a small number of customers, gambling can become a problem rather than a pastime. We have built a range of safer gambling tools directly into our platform, and we continuously review our processes to identify customers who may be at risk. Our teams monitor account activity, and where we notice patterns that concern us, we will reach out proactively to offer support, additional information, or restrictions on the account.

We also require every customer to complete a paddy power register process that includes identity and age verification before any withdrawal can be processed. This ensures that only verified adults are able to access paddypower casino online products, including our slots, live casino, bingo and sportsbook offerings.

Tools to Help You Stay in Control

Reality Checks

We provide reality check notifications that pop up during your session to remind you how long you have been playing and how much time has passed since you last logged in via paddypower login. We encourage all customers to set these reminders, whether they are playing paddy power slots, our live casino tables, or placing bets through the paddy power app.

Withdrawal and Deposit Controls

We operate a closed-loop withdrawal policy, meaning that any paddy power withdrawal must first repay the amount deposited through that same method before funds can be sent elsewhere. This structure exists partly to promote responsible financial management and reduce the risk of excessive spending across multiple payment channels. We do not charge fees on any paddy power deposit or withdrawal, and we clearly display maximum payout limits, including a £10,000 liability cap per incident, so that customers always know their exposure.

Bonus Terms and Responsible Play

We design our promotions, including our paddy power bonus code offers, paddy power free spins, and paddy power no deposit bonus campaigns, to be transparent and time-limited. Bonuses and free spins typically expire within seven days of issue, and we do not apply wagering requirements to most casino promotions, meaning winnings are paid in full once eligibility criteria are met. For a full overview of our current offers, visit our PaddyPower Casino bonus page. However, we monitor irregular play patterns, such as single bets covering 30% or more of a bonus, excessive auto-spins, or extended sessions with an active bonus, as these behaviours may indicate an attempt to circumvent responsible gaming safeguards or promotional terms.

Recognising the Signs of Problem Gambling

We encourage all our customers to reflect regularly on their gambling habits. Some signs that gambling may be becoming a problem include:

  • We notice you spending more money or time than you originally intended
  • You find yourself chasing losses across sportsbook, paddy power live casino or slots
  • We see gambling being used to escape stress, boredom or other emotional difficulties
  • You are borrowing money or neglecting responsibilities to fund your account
  • We identify secrecy around your gambling activity from family or friends

If any of these apply to you, we recommend using our self-assessment tools or reaching out to one of the specialist support organisations listed below.

Age Verification and Account Security

We take underage gambling prevention extremely seriously. Every account created through our paddy power register process is subject to strict age and identity verification checks before deposits above the minimum threshold can be withdrawn. We also use industry-standard age verification software across our paddypower casino login and paddy power casino login systems to prevent minors from accessing our services. If we suspect that an account is being used by someone under 18, we will suspend that account immediately pending investigation.

Contact Us

If you would like to discuss responsible gaming options, request a deposit limit change, set up a time-out, or self-exclude, our customer support team is available 24/7 via live chat. You can also reach us through our Dial-a-Bet service or our online feedback form. We are here to help you enjoy PaddyPower Casino, our sportsbook, and every other product we offer safely and responsibly.

FAQ

How do I set deposit limits on my account?

We allow you to set daily, weekly or monthly deposit limits on your account at any time. If you choose to lower a limit, we apply the change immediately. If you request an increase, we impose a 24-hour cooling-off period before the new limit takes effect, giving you time to reconsider. New UK customers can deposit up to £1,500 within their first 30 days, but we will not release any withdrawal until your account is fully verified in line with our responsible gaming and anti-fraud obligations.

What time-out and self-exclusion options are available?

If you feel you need a break, we offer short-term time-outs ranging from 24 hours to six weeks, during which your account will be temporarily suspended. For customers who require a longer break, we offer self-exclusion periods of six months, one year or up to five years. Once you activate self-exclusion, we will remove your account from marketing communications, block access to your account, and prevent you from creating a new account with us for the duration selected. We participate in national self-exclusion schemes such as GAMSTOP, and we strongly encourage any customer struggling with their gambling to register with this service in addition to using our internal tools.

Where can I find independent support for gambling-related harm?

We work closely with independent charities and helplines that specialise in gambling-related harm. These include GamCare, BeGambleAware, Gambling Therapy and the National Gambling Helpline, all of which offer free, confidential support to anyone affected by gambling, whether directly or as a friend or family member. We provide direct links to these organisations within your account settings and on our help pages.